Customer Relations Management (CRM)
applications help you organize, automate, and synchronize interactions
with existing, new, and prospective customers.
CRM software can help manage sales leads & marketing campaigns, loyalty programs,
and customer service issues such as product returns, technical support, complaint resolution,
and others.
Many small and mid-size companies discover that the costs of off-the-shelf CRM packages is prohibitive.
Many companies have special needs that are not met by a one-size-fits-all software package.
Mr. Harris can build an affordable CRM system for you and your business:
- No expensive, dedicated servers required
- Designed to work with your existing hardware
- Tailored to the specific needs and practices of your business
- Five-year amortized cost typically much lower than costs for subscription services
over the same time period.
Mr. Harris has created CRM systems for companies with over 50,000 active customers generating
hundreds of customer service requests per day.
Are you a fund-raising organization?
Mr. Harris has experience developing Donor Management systems for schools foundations and others.
Special features include:
- Automated generation of annual receipts to donors as mandated by the IRS.
- Fund-raising campaign management and reporting
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project and process tracking
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Data Conversion — Do you need to convert legacy data into a new format? Upgrading from
one database product to another? Converting from a flat-file format to a relational data format?
define data conversion. you may need data conversion if:
Do you need to convert legacy data into a format usable in current database systems? Upgrading from
one database product to another? Converting from a flat-file format to a relational data format?
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Matthew S. Harris is a skilled and experienced database designer, software developer and technical writer.
He serves the San Francisco Bay Area (CA) in person, and other North American locations electronically.
Mr. Harris designs and builds easy-to-use, easily upgraded, and economical software solutions
for businesses large or small.
Do you represent a non-profit? Mr. Harris offers services to 501(c) corporations at
discounted rates.
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Many businesses discover that off-the-shelf software is not available to meet their needs, or is prohibitively
expensive.
Mr. Harris can build affordable custom applications specifically tailored to your enterprise.
Mr. Harris can help you:
- Analyze current and future database needs
- Design database(s) and applications to meet those needs
- Automate complex summary reporting, financial reporting, and performance reporting, as
well as many other tasks.
Do you represent a non-profit? Mr. Harris offers services to 501(c) corporations at
discounted rates.
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